At JLP Plumbing, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or contact us.

 

1. Information We Collect
We may collect the following information when you use our website or services:

• Name

• Contact details (such as phone number and email address)

• Address (if provided for quotes or job bookings)

• Details about your plumbing needs or inquiries

• Website usage data through cookies (see below)

 

2. How We Use Your Information
We use the information you provide to:

• Respond to your enquiries

• Provide quotes and book appointments

• Carry out plumbing work as requested

• Improve our website and customer service

• Send important updates (e.g. appointment confirmations)

 

3. Cookies and Website Data
Our website may use cookies to collect data on how visitors interact with the site. This helps us improve the user experience. You can disable cookies in your browser settings.

 

4. Sharing Your Information
We do not sell or share your personal data with third parties unless:

• It is necessary to carry out work you've requested (e.g. with subcontractors involved in bathroom installations)

• We are required to do so by law

 

5. How We Protect Your Data
We take appropriate measures to keep your personal data safe and secure. Only authorised members of the JLP Plumbing team have access to your information.

 

6. Your Rights
You have the right to:

• Request access to the personal data we hold about you

• Ask for corrections or updates to your information

• Request that we delete your data (unless we need to retain it for legal reasons)

 

7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:

JLP Plumbing
Letchworth, Hertfordshire
Email: info@jlpplumbing.co.uk
Phone: 01462 51001

This policy may be updated from time to time. Please check back periodically for any changes.

Thank you for trusting JLP Plumbing.